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When a security guard witnesses a crime in progress, the correct action is to call law enforcement and avoid intervening unless absolutely necessary. This approach prioritizes the safety of the security guard and others in the vicinity. Law enforcement officers are specifically trained to handle criminal situations, assess risks, and take appropriate action. By alerting the authorities, the security guard ensures that trained professionals can address the situation effectively and with the proper resources.

Intervening directly could place the guard at risk, as they may not be equipped to handle potentially dangerous encounters. Additionally, in certain circumstances, legal implications could arise from taking direct action. The recommended course of action allows the security guard to remain within the bounds of their training and legal responsibilities while ensuring that help is on the way.

Ignoring the incident or simply recording it without taking further action undermines the security guard's role in maintaining safety and security in their assigned area. Acting responsibly by notifying law enforcement ensures that they fulfill their duties and contribute positively to the safety of the community.