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As a Security guard you are given a list of names and phone numbers by a client to call to see if you can get them to pay their outstanding bills owed to the client's company. As a Security guard is this a task you would be allowed to perform under the P.S.I.S.A.

Yes

No

The Private Security and Investigative Services Act (P.S.I.S.A.), under which security guards in Ontario operate, clearly sets out permissible activities for security guards. One of their key responsibilities is to protect persons and property. However, they are not allowed to perform tasks that are outside of these defined responsibilities. The task described - collecting outstanding bills from clients - does not fall under the scope of a security guard's tasks as set out by the P.S.I.S.A. This is typically a task for collections agencies or departments, not security guard services. Therefore, a security guard would not be allowed to perform this task under the Act. It is critically important for all security personnel to understand and strictly adhere to the limitations of their roles as defined by the law to maintain their professional integrity and comply with regulations.

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