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In a medical emergency, the priority is to ensure that the individual receives the necessary medical attention as quickly as possible. Calling for medical assistance is crucial because trained professionals can provide the appropriate care that may be beyond the capabilities of a security guard. Quick access to emergency services can significantly impact the outcome of the situation, especially in cases of severe injury or sudden illness.

While contacting family members or relocating the injured person may seem relevant, they are not immediate priorities. In many instances, moving an injured person can potentially worsen their condition if they have sustained serious injuries, particularly spinal or neck injuries. Waiting for a supervisor, though it might seem prudent, can delay critical assistance; prompt action is vital in emergencies, and security personnel are often trained to handle such situations independently. Therefore, the most effective and appropriate first step is to call for medical assistance without delay.